Terms
& Agreements
This Master Service Agreement (“Agreement”) is entered by and between (i) TIPO
Entertainment, Inc. d/b/a Quandoo, a Delaware corporation, or
any Quandoo Affiliate listed in Order Form (“Quandoo”), and (ii) the
individual, company, or other legal entity named as a customer in the Order
Form (“Customer”), and (iii) the agency named as the Customer’s agent
(“Agency”) in the Order Form, if any. This Agreement includes and incorporates
each Order Form and each Statement of Work, if applicable. An Order Form or
Statement of Work may be amended or added at any time if signed and dated by
both parties.
BY (1)
CLICKING OR CHECKING A BOX INDICATING ACCEPTANCE OR (2) EXECUTING AN ORDER FORM
THAT REFERENCES THIS AGREEMENT, CUSTOMER AND AGENCY (IF APPLICABLE) AGREE TO
THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF THE INDIVIDUAL ACCEPTING THIS
AGREEMENT IS ACCEPTING ON BEHALF OF THE CUSTOMER OR AGENCY, SUCH INDIVIDUAL
REPRESENTS THAT THEY HAVE THE AUTHORITY TO BIND SUCH ENTITY TO THESE TERMS AND
CONDITIONS. IF THE INDIVIDUAL ACCEPTING THIS AGREEMENT DOES NOT HAVE SUCH
AUTHORITY, OR DOES NOT AGREE WITH THESE TERMS AND CONDITIONS, SUCH INDIVIDUAL
MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE THE SERVICES.
Platform Contract Terms and
Conditions
1.
DEFINITIONS
- “Affiliates” means those entities under
common control of an entity.
- “Authorized
User” means each of
Customer’s employees, agents, and independent contractors who are provided
access protocols by Customer or Quandoo.
- “Beta
Services” means the
service(s) Quandoo makes available to Customer for testing
purposes, subject to the terms and conditions described in Exhibit A.
Exhibit A is hereby incorporated by reference.
- “Confidential
Information” means
any trade secret, proprietary, or other nonpublic information of
a party or its Affiliates (the “Disclosing Party”), whether
disclosed orally or in written or digital media, that is identified as
“confidential” or with a similar legend at the time of such disclosure, or
that the receiving party or its Affiliates (the “Receiving Party”) knows
or should reasonably have known is the confidential or proprietary
information of the Disclosing Party, including but not limited to Disclosing
Party’s customer lists, strategic plans, network designs,
relationship with vendors, pricing (including as reflected in any
Order Form hereunder) and internal business operations shall be deemed
Confidential Information without any marking or further designation.
Information will not constitute the Disclosing Party’s Confidential
Information if it: (1) is already known by the Receiving Party without
obligation of confidentiality; (2) is independently developed by the
Receiving Party without access to or use of the Disclosing Party’s
Confidential Information; (3) is publicly known without breach of this
Agreement; or (4) is lawfully received from a third party without
obligation of confidentiality.
- “Customer
Content” means the data,
information, text, graphics, photographs, images, video, audio, SKUs,
return policies or other content owned or licensed by Customer and
provided to Quandoo under this Agreement or uploaded by Customer
directly, including, product descriptions, suggested sale price, and any
other information identified as the Customer Content, including, as
applicable, sample products. Customer Content includes images or videos
that are modified by Quandoo for use in Quandoo Platform
video players, such as through the performance of video-editing services.
Customer Content does not include the Quandoo Platform video
players that incorporate Customer Content or derivative works of
these Quandoo Platform video players.
- “Customer
Trademark” means the
Customer’s brands and all related trademarks, service marks, trade dress,
slogans, logos, taglines, labels and other designs and product
identifications.
- “Documentation” means user guides, help
information and other documentation regarding
the Quandoo Platform and Beta Services provided
by Quandoo to Customer in electronic or other form.
- “End
User” means those
individuals/shoppers who access Customer Content through the shoppable
media links enabled by the Quandoo Platform.
- “Quandoo Platform” means Quandoo’s suite
of proprietary web-based applications as described in a duly executed
Order Form.
- “Order
Form” means an executed
order form defining the scope of Customer’s (or its Affiliate’s, if
applicable) use of the Quandoo Platform, Beta Services, and
other Services as applicable.
- “Performance
Data” means data
collected from engagement with Quandoo Platform-enabled Customer
Content, such as number of visits, time spent, video completions, views of
product information, clicks on the “add to cart” button and retailer
selection. Performance Data is the data that Quandoo collects
while a user is using the Quandoo Platform during the time
period starting when they load Quandoo Platform to until
they “checkout” with an online retailer.
- “Personal
Information” means
personal information, personal data, or other similar terms as defined by
applicable Rules, or information that otherwise relates to an identified
or identifiable natural person.
- “Rules” means all consumer
protection and data privacy and protection laws, rules, and regulations,
applicable to the collection, use, sharing, or other processing of
Personal Information under this Agreement, as may be updated or amended
from time to time, including without limitation the General Data
Protection Regulation (Regulation (EU) 2016/679) (the “GDPR”), the
California Consumer Protection Act (the “CCPA”), and the Children’s Online
Privacy Protection Act of 1998 (“COPPA”). More information
about Quandoo’s compliance with Rules is set forth in its
Privacy Policy located at www.Quandoo-review.com/customerHome/tnc.
- “Sales
Insights” means the data
analytics service leveraging retailer and affiliate APIs relating to users
who engage with Quandoo Platform-enabled Customer Content
(“Sales Insights Data”), which is then surfaced as data within
the Quandoo Platform. Sales Insights Data is gathered
after a consumer clicks to “checkout” of the Quandoo Platform
and then buys the item in a reasonable amount of time from an online
retailer.
- “Services” means
the Quandoo Platform, Sales Insights, and/or any other services
listed in any Order Form. Services shall be used by Customer in the
Territory/ies set forth in an executed Order Form.
- “Territory” means the United States
unless otherwise set forth in an applicable Order Form.
2.
PROVISION OF SERVICES
- Access. Quandoo will provide
Customer with access to the Services during the term stated on the
applicable Order Form. Quandoo will provide to Customer the
necessary passwords, security protocols and policies, network links or
connections, and access protocols to allow Customer and its Authorized
Users to access the Services. Customer will be solely responsible for any
unauthorized access to, or use of, the Services, and
notify Quandoo promptly of any such unauthorized use known to
Customer.
- License. Subject to the terms and
conditions of this Agreement, Quandoo grants to Customer a
non-exclusive, non-sublicensable, non-transferable (except as permitted
under Section 12.5) license during the Term to: (1) access and use
Services; (2) internally use and reproduce the Documentation; and (3)
grant Authorized Users the right to access and use the Services. It is
contemplated that Customer may permit its Affiliates and their respective
employees, contractors and agents to access Services as Authorized Users
subject to the terms of this Agreement, so long as Customer is responsible
for ensuring that such Affiliates’ Authorized Users comply with the terms
hereof (altogether “License”). Additionally, if any such Affiliate
executes an Order Form that incorporates and is subject to this Agreement,
Customer agrees that by executing such Order Form, such Affiliate is
agreeing to, and will be deemed to be joined as, a party hereunder and
will be referred to as a “Customer” hereunder mutatis mutandis as if such
Affiliate had executed this Agreement itself. Unless otherwise set
forth in any Order Form, the License is for use of the Services in the
United States and its territories and possessions.
- Quandoo Platform. Subject to the terms and
conditions of this Agreement, Quandoo grants to Customer a
non-exclusive, non-sublicensable, non-transferable (except as permitted
under Section 12.5) license to use and effect the display of
the Quandoo Platform on Customer’s digital properties or the
digital properties of third-parties as identified by Customer
(“Permitted Properties”). Notwithstanding the foregoing, Customer may
sublicense the foregoing rights solely as necessary to effect the
display of the Quandoo Platform on the Permitted Properties.
Customer will not modify, remove, obscure or disable any element
of Quandoo Platform.
- Sales
Insights. If the Services
include the provision of Sales Insights, Quandoo grants to
Customer a limited, non-sublicensable, non-exclusive, non-transferable
license to access the Sales Insights Data in the form and in accordance
with the Documentation or instructions provided by Quandoo.
- Restrictions. Except as expressly
permitted herein, Customer will not, and will not permit any Authorized
User or other party to, directly or indirectly: (1) allow any third party
who is not an Authorized User to access the Services, Beta Services, or
Documentation; (2) modify, adapt, alter or translate the Services, Beta
Services, or Documentation; (3) sublicense, lease, sell, resell, rent,
loan, distribute, transfer or otherwise allow the use of the Services,
Beta Services, or Documentation for the benefit of any unauthorized third
party (including, without limitation, for service bureau purposes); (4)
reverse engineer, decompile, disassemble, or otherwise derive or determine
or attempt to derive or determine the source code (or the underlying
ideas, algorithms, structure or organization) of the Services or Beta
Services, except as permitted by law; (5) interfere in any manner with the
operation of the Services or Beta Services or the hardware and network
used to operate the Services or Beta Services; (6) modify, copy or make
derivative works based on any part of the Services, Beta Services, or
Documentation; (7) access or use the Services or Beta Services to build a
similar or competitive product or service; (8) attempt to access the
Services or Beta Services through any unapproved interface; or (9)
otherwise use the Services or Beta Services in any manner inconsistent
with applicable law, the Documentation, or this Agreement.
- Additional
Services. Where the parties
have agreed to Quandoo’s provision of additional or customized
services (“Additional Services”), such Additional Services will be
described in a duly executed Order Form or an attachment thereto which
will include: (1) a description of the Additional Services to be
performed; (2) the schedule for performance of such Additional Services;
and (3) if separate from the fees for other Services, the fees for the
performance of the Additional Services. It is understood that in
connection with such Additional Services, Quandoo may include in
its deliverables to Customer certain trend or other industry information
or data that is provided to Customer on a non-exclusive basis and is the
property of Quandoo or its licensors. In the event of a
conflict between the terms and conditions of any Order Form and the terms
and conditions of this Agreement, the terms and conditions of this
Agreement will govern.
- Suspension
of Quandoo Services. Customer acknowledges that Quandoo may
suspend the delivery of the Quandoo Platform or any component
thereof at any time, including without limitation as necessary to
protect Quandoo’s systems from a denial-of-service attack,
computer virus or any other threat to the security
of Quandoo’s systems or data. Quandoo will provide
Customer with reasonable notice in advance of any planned Service
suspensions. Quandoo may also suspend delivery of Sales Insights
at any time if it is no longer able for any reason to provide said
service. In that case, Quandoo will provide Customer with as
much notice as reasonably practical.
3.
INTELLECTUAL PROPERTY
- Ownership. The Services (including
without limitation the Sales Insights Data), Beta Services, Documentation,
and all worldwide intellectual property rights in each of the foregoing,
are the exclusive property of Quandoo and/or its suppliers and
licensors. All rights in and to the Services, Beta Services, Sales
Insights Data, and Documentation not expressly granted to Customer in this
Agreement are reserved by Quandoo and its suppliers and
licensors. Except as expressly set forth herein, no express or implied
license or right of any kind is granted to Customer regarding the
Services, Beta Services, Sales Insights Data, Documentation, or any part
thereof. Except as set forth herein, Customer shall own all right,
title, and interest in Customer Content and Performance Data.
- Customer
Content; Performance
Data. Customer grants Quandoo a non-exclusive,
royalty-free and fully paid up license to use, reproduce, distribute,
publicly display, publicly perform, modify and create derivative works of
the Customer Content and Performance Data for the purpose of: (1)
providing Services; (2) for Quandoo’s internal and diagnostic
purposes (e.g., to develop, provide and improve the Services and
future Quandoo products and services); and (3) only with respect
to Performance Data, surfacing it solely in de-identified and
aggregate form that does not identify Customer or its End Users
(“Anonymized Data”) . All uses of the Customer Trademarks will
be subject to the Customer’s trademark guidelines as made available
to Quandoo. All goodwill associated with the Customer Trademarks will
inure solely to the benefit of the Customer. The Customer Content and
Customer Trademarks and all worldwide intellectual property rights in and
to such content and marks shall be the exclusive property of Customer. All
rights in and to the Customer Content and Customer Trademarks not
expressly granted to Quandoo in this Agreement are reserved by
Customer.
- Permitted
Properties. As
between the parties, the Permitted Properties and all content contained
therein, apart from the Quandoo Platform licensed hereunder,
will remain the exclusive responsibility and/or property of Customer.
- Feedback. Customer hereby grants
to Quandoo a royalty-free, worldwide, transferable,
sublicensable, irrevocable, perpetual license to use or incorporate into
the Services any suggestions, enhancement requests, recommendations or
other feedback provided by Customer, including Authorized Users, relating
to the Services. This Section 3 shall survive termination of this
Agreement.
4. FEES
AND PAYMENT
- Fees. Customer will
pay Quandoo the fees described on the applicable Order Form.
Unless otherwise stated in the Order Form, payments shall be made in USD
no later than thirty (30) days after the date of invoice. Customer
will provide Quandoo with complete, accurate and up-to-date
Customer billing and contact information. Quandoo reserves the
right to suspend provision of the Services if fees are past due more than
thirty (30) days.
- Taxes. All fees owed by Customer in
connection with this Agreement are exclusive of, and Customer will pay,
all sales, use, excise and other taxes and applicable export and import
fees, customs duties and similar charges that may be levied upon Customer
in connection with this Agreement, except for employment taxes
for Quandoo employees and taxes based on Quandoo’s net
income.
- Interest. Any amounts not paid when
due will bear interest at the rate of one- and one-half percent (1.5%) per
month, or the maximum legal rate if less, from the due date until paid.
5.
CUSTOMER RESPONSIBILITIES
1. Customer Warranty. Customer
represents and warrants that the Customer Content and the use thereof by or on
behalf of Quandoo as contemplated herein will not; (1) be deceptive,
defamatory, obscene, pornographic or unlawful; (2) contain any viruses, worms
or other malicious computer programming codes intended to
damage Quandoo’s system or data; or (3) otherwise violate the rights
of a third party. Quandoo is not obligated to back up any Customer
Content; Customer is solely responsible for creating backup copies of any
Customer Content at Customer’s sole cost and expense.
2. Data and Security. Customer and its Authorized Users will have access to the Customer
Content and will be responsible for all changes to and/or deletions of Customer
Content and the security of all passwords and other access protocols
required in order to access the Services. Customer will have the sole
responsibility for the accuracy, quality, integrity, legality, reliability, and
appropriateness of all Customer Content.
6. DATA ORDER TASKS
1.The initial amount for each set TASK for the platform User/Agent is $150.
2.After completing all Data Order Tasks, users
should apply for a full withdrawal and receive the withdrawal amount before
checking in the account. **Users should apply for withdrawal after completing (1) sets of assigned tasks.
3.Newly Registered Users can Get
an extra 400 USDT bonus for completing 2 sets tasks on First Day
7. WITHDRAWAL
1.Please DO NOT use the same cryptocurrency address information to
register multiple user accounts on the platform. If detected by the system, the
account will be frozen.
2.Users may apply for a full withdrawal after completing all products
data. **Users may apply for withdrawal after completing (1) sets of tasks.
3.Withdrawal or refund is not available during the middle of the drive
traffic process.
4.Users are required to submit withdrawal requests from the platform to
receive payment.
5.The maximum withdrawal amount is set according to the membership level,
Withdrawal amount for Normal members is 9999 USDT.
6.Merchant's outstanding amounts must be repaid within the given grace
period. Legal fees are to be borne by the party who failed to repay the
merchant. All funds in the account will be classified as unclaimed.
7.Personal multi-account products will result in the suspension of the
merchant's store, affecting the merchant's credibility and invalidating
products. The platform prohibits using the same cryptocurrency address for
multiple accounts. Please DO NOT use individual multi-accounts; if the
cryptocurrency address is bound to multiple accounts, it will cause all funds
to freeze for up to 90 days or the account to be permanently blocked.
8.The platform is designed to prevent malicious money laundering or
cashing out a series of improper behaviors.
9.Bind your financial information to the platform before submitting it.
Before proceeding, withdrawal clients must complete all product submission
requirements. During the platform's working hours, you can withdraw your money
through the "Cashout" interface. Click the "Submit" button
after entering the amount you want to withdraw and enter your withdrawal
passcode to proceed. The specific arrival time is subject to the cryptocurrency
wallet.
10.Minimum Credit Score Requirement: To be eligible for fund withdrawals,
customers must have a minimum credit score of 90-100 as determined
by Quandoo. The credit score will be evaluated
based on Quandoo chosen credit scoring model.
Customers with credit scores below 100 will not be able to withdraw funds until
their credit score meets or exceeds the required threshold. If you have any
questions, please contact customer service for more inquiries.
8.FUNDS
1 . All funds of the user
will be safely kept in the user's account and can be requested to withdraw the
total amount once (2) sets of tasks have been completed.
2. To avoid any loss of funds, all funds will be processed by the system
and not manually.
3.
If there is any unexpected loss of funds, the
platform will take full responsibility.
4.
Each account is required to complete
all (2) sets of tasks in the said account and have at least $50 in funds to
process any withdrawals.
5.
Each product comes from a different merchant.
If you do not deposit within 30 minutes, you need to confirm the merchant's
cryptocurrency address with customer service again before making a deposit.
6.
To ensure that the deposit progress
is made quickly, please make sure that the cryptocurrency address and the
amount you are transferring are the same as provided. If you encounter any
unsolvable problems during the deposit process, please contact the platform's
customer service immediately. Due to a large number of transactions, please
make sure to confirm the deposit cryptocurrency address of this platform
carefully before depositing.
7.
If you have a negative amount in
your account, you will need to deposit to your account before you can proceed
to the next product.
9.ACCOUNT SECURITY
1.Please do not disclose your password to third party. Quandoo will not be responsible for any loss of funds.
2.Users are not advisable to set their birthday password, ID card number,
or cell phone number as a withdrawal code or login password.
3.Users may contact the online support to reset the withdrawal / login
password.
4.The Order/Data to be completed on Quandoo Platform are real-time data from real users. Therefore, users
must ensure the tasks' confidentiality and platform's integrity Non-Disclosure Agreement.
5.Only one (1) account registration is allowed per mobile number,If the
platform found that Users create Multiple Accounts to earn income illegally. We
will freeze the account.
6.Legal measures will be taken in the event of malicious misappropriation
of an account.
7.Because The Platform and Merchants have signed a Confidentiality
Agreement, All
agents/users are not allowed to disclose all the platform's operating
procedures and systems in social media or uploaded to other online platforms.
8. Member accounts can not be transferred or the funds on the account can
not be transferred to other member accounts, once found that the user privately
carry out this operation will be frozen at the same time as the relevant member
account.
9.Based on the confidentiality agreement platform once found that the user
/ agent unauthorised disclosure of the platform model or all the details of the
operation (including screenshots, photos, related information, platform rules,
etc.), will take legal action or reserves the right to pursue the matter
10.DATA/ORDER
1.Normal users will be paid 1% for each drive traffic. LEVEL 2 Users will be paid 2% for each drive traffic. LEVEL 3 will be paid 3% for each Data.
2.LEVEL 4 users will be paid 5% for each
Data and the ability to
invite an unlimited of New Members
3.Each completed Data/Order will have
funds and rewards returned to the user's account on the spot.
4.The system will randomly assign Data/Order to the user's account according to the total amount on the user's
account.
5.Users will have the chance to get higher-priced Data/Order , which depending on the system
6.All Data/Order will be randomly assigned by the
system. Once the Data/Order has been assigned to the user's account cannot be canceled, skipped,changes, or abandoned data are strictly not allowed.
7. In order to
protect the interests of users, the number of orders will be increased
according to the total account balance and the earnings will be increased
accordingly.
8. If Platforms receive the result of a complaint from a
merchant that order have not been completed after a long period, User account
will be Frozen.
9.There are different DATA updated on
the Platform every minute; a DATA that does not drive traffic for a long period will cause data failure to
be uploaded to the system. To protect the Merchant's credibility, Users must
complete the DATA/ORDER within 24 hours. Failure to do so may result in a complaint from the Merchant and the order will be fined or frozen.
10. The client will provide cryptocurrency address details for users to
make deposits
11.PREMIUM PACKAGE
1.The system will randomly assign Premium Package Data according to the user's membership level and account minus, the
user has the chance to get Premium Package by assigning 0-5 out of 39 data tasks ,chance of getting 1 or 2 Premium Package data is higher.
2.Normal users will get 3X-20X commissions for each Data in the Premium Package.
3.LEVEL 2 and above Users will get 10X-30X commissions for each Data in the Premium Package
4.Once users receive Premium Package, funds will not be refunded to the
account instantly and will be only returned to the account upon completion of
each Data/Order in the combination. Every user has
the opportunity to receive a Premium Package
5.The system will randomly assign Premium
Package to the user's account according to the total balance range
on the User's account.
6.Once m Premium Package are distributed to users, all
orders couldn't be canceled or skip
7.For all membership levels, there will be the opportunity for Premium
Package combinations with contain 1-3 data
8. All levels of membership with a maximum recharge of $9999.
12. THE DEPOST
1.The amount of deposit is the user's choice; we cannot decide the amount
of deposit for the user, we suggest the user deposit according to their ability
or after being familiar with the platform.
2.If a user needs to deposit due to multiple products, we recommend that
the user deposits according to the negative amount shown on the account.
3.Before making a deposit, the user must request and confirm cryptocurrency
address details from online customer service.
4. If the user deposits to the wrong cryptocurrency address, the platform
will not be held responsible for any loss.
5.The minimum deposit requirement for the platform is 20 USDT, users need to contact the customer service for the latest wallet
address before each deposit
6.If the user has not confirmed the deposit information or wallet address
with the customer service, when there is a problem or deposit incorrect, the
user needs to bear the loss themselves
13. Invitation
1.New users can only invite other users after 14 days of check in or after
upgrading to LEVEL 2 Membership by using the Member
ID.
2.Users will not be able to invite other users if the account does not
complete all the products,
3.Once the invitation code has been used, it takes 14 days to renew the
Member ID.
4.The referrer will receive a 26% referral member.
5.Platform users can become platform agents by referring new members and
can get additional dynamic rewards. The reward is 26% of the daily profit of the direct first-level user.
14.
WARRANTIES AND DISCLAIMERS
- Representations
of Both Parties. Each
party represents and warrants to the other that: (1) it has the full
right, power and authority to enter into this Agreement and perform its
obligations hereunder; (2) this Agreement constitutes a legal, valid and
binding obligation of it, enforceable against it in accordance with the
terms of this Agreement, and (3) its execution and delivery of this
Agreement, and its performance hereunder, will not violate or conflict
with any other contract or agreement to which it is a party.
- Limited
Warranty. Quandoo warrants
to Customer that the Services will substantially conform to the
Documentation. Provided that Customer notifies Quandoo in
writing of any breach of the foregoing warranty during the
Term, Quandoo will, as Customer’s sole and exclusive remedy, use
commercially reasonable efforts to correct the defect.
- Disclaimer. EXCEPT
AS EXPRESSLY PROVIDED IN SECTION 6.2 , AND TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, THE SERVICES AND DOCUMENTATION ARE PROVIDED
“AS IS,” AND QUANDOO MAKES NO (AND HEREBY DISCLAIMS ALL) OTHER WARRANTIES,
REPRESENTATIONS, OR CONDITIONS, WHETHER WRITTEN, ORAL, EXPRESS, IMPLIED OR
STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF
SATISFACTORY QUALITY, COURSE OF DEALING, TRADE USAGE OR PRACTICE,
MERCHANTABILITY, TITLE, NONINFRINGEMENT, OR FITNESS FOR A PARTICULAR
PURPOSE, WITH RESPECT TO THE USE, MISUSE, OR INABILITY TO USE THE SERVICES
OR DOCUMENTATION OR ANY OTHER PRODUCTS OR SERVICES PROVIDED TO CUSTOMER BY
QUANDOO. QUANDOO DOES NOT PROVIDE ANY WARRANTIES REGARDING THE ACCURACY OF
DATA OR INFORMATION PROVIDED BY THIRD PARTIES AND QUANDOO SHALL NOT BE
LIABLE OR RESPONSIBLE FOR ANY DELAYS, INTERRUPTIONS, SERVICE FAILURES AND
ANY OTHER PROBLEMS ARISING FROM CUSTOMER’S USE OF THE INTERNET, ELECTRONIC
COMMUNICATIONS OR ANY OTHER SYSTEMS. THE DISCLAIMERS CONTIANED IN THIS
SECTION ALLOCATE THE RISKS UNDER THE AGREEMENT BETWEEN QUANDOO AND CUSTOMER,
AND QUANDOO’S PRICING REFLECTS THIS ALLOCATION OF RISK AND THE LIMITED
WARRANTIES SPECIFIED HEREIN. QUANDOO DOES NOT WARRANT THAT ALL ERRORS CAN
BE CORRECTED, OR THAT OPERATION OF THE SERVICES WILL BE UNINTERRUPTED OR
ERROR-FREE.
16.
LIMITATION OF LIABILITY
- Special
Damages. TO
THE EXTENT LEGALLY PERMITTED UNDER APPLICABLE LAW, IN NO EVENT WILL EITHER
PARTY BE LIABLE TO THE OTHER PARTY FOR ANY SPECIAL, INDIRECT, EXEMPLARY,
PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE, INCLUDING,
BUT NOT LIMITED TO, LOST PROFITS, LOST REVENUE, LOSS OF BUSINESS OR DATA
AND SIMILAR CLAIMS, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF
LIABILITY, WHETHER IN TORT, CONTRACT, OR OTHERWISE, EVEN IF SUCH PARTY HAS
BEEN NOTIFIED OF THE LIKELIHOOD OF SUCH DAMAGES.
- LIMITATION.
THE MAXIMUM LIABILITY OF EACH PARTY ARISING OUT OF OR IN ANY WAY CONNECTED
TO THIS AGREEMENT WILL NOT EXCEED THE FEES PAID OR PAYABLE BY CUSTOMER TO
QUANDOO DURING THE TWELVE (12) MONTHS PRECEDING THE ACT, OMISSION OR
OCCURRENCE GIVING RISE TO SUCH LIABILITY.
- Basis
of the Bargain. The
parties agree that the limitations of liability set forth in this Section
7 will survive and continue in full force and effect despite any
failure of consideration or of an exclusive remedy. The parties
acknowledge that the prices have been set and this Agreement
entered into in reliance upon these limitations of liability and that all
such limitations form an essential basis of the bargain between the
parties. This Section 7 shall survive termination of this Agreement.
17.
CONFIDENTIALITY
- Confidential
Information. The
Receiving Party agrees: (1) not to use or disclose any Confidential
Information except as expressly authorized by this Agreement; (2) to
protect the Disclosing Party’s Confidential Information using the same
degree of care that it uses with respect to its own confidential
information, but in no event with less than a reasonable degree of care;
(3) to hold the Disclosing Party’s Confidential Information in strict
confidence; and (4) to limit access to the Disclosing Party’s Confidential
Information to those of its employees, agents or Authorized Users having a
need to know and who are bound by confidentiality obligations at least as
restrictive as those contained herein.
- Compelled
Disclosure. Nothing herein
shall prevent the Receiving Party from disclosing any Confidential
Information or Personal Information as necessary pursuant to any court
order or any legal, regulatory, law enforcement or similar requirement or
investigation; provided, prior to any such disclosure, the Receiving Party
shall use reasonable efforts to (1) promptly notify the Disclosing Party
in writing of such requirement to disclose and (2) cooperate with the
Disclosing Party in protecting against or minimizing any such disclosure
or obtaining a protective order.
- Return
or Destruction of Confidential Information. Upon written request by the
Disclosing Party, a Receiving Party shall destroy or return (as instructed
by the Disclosing Party) all Confidential Information in its possession,
except solely to the extent such Confidential Information may be deemed
reasonably necessary to document the Receiving Party’s performance or
compliance with this Agreement. Nothing in this Section 8.3
shall require the destruction or alteration of computer back-up tapes or
similar storage made in the ordinary course of the Receiving Party's
business that contain the Disclosing Party's Confidential Information,
provided that Receiving Party shall continue to comply with its
obligations herein with respect to such Confidential Information. This
Section 8 shall survive termination of this Agreement.
18.
PERSONAL INFORMATION, DATA PROTECTION AND SECURITY
- Personal
Information. Customer agrees that in performing its obligations
hereunder, Quandoo may process Personal Information related to
Customer’s employees, representatives, contractors, and End
Users. Quandoo agrees to process any such Personal Information
in accordance with applicable Rules and this Agreement. Customer
represents and warrants that it has provided all necessary notices and
obtained all necessary consents required to provide Personal Information
to Quandoo pursuant to this Agreement, and that Customer has
complied and shall continue to comply with all applicable Rules with
respect to any Personal Information it makes available
to Quandoo in connection with this Agreement.
- Security
Measures. Quandoo will
implement and maintain reasonable security procedures and practices
appropriate to the nature of the Personal Information
within Quandoo’s control and take such other actions as are
necessary to maintain conformance with high industry standards of
security.
- Notification of Data Breach and Incident Response. In the event an
unauthorized third- party gains access to, alters, exfiltrates, or
otherwise compromises the security of Personal Information (a “data
breach”) held by Quandoo, Quandoo shall promptly notify
Customer and provide, to the extent possible, details of the data breach
including the steps being taken to mitigate potential risks and harm.
Notification by Quandoo of a data breach does not represent any
acknowledgement or acceptance by Quandoo of fault or liability
with respect to the data breach.
19.
INDEMNIFICATION
- By Quandoo. Quandoo will defend
at its expense any suit brought against Customer, and will pay any
settlement Quandoo makes or approves, or any damages finally
awarded in such suit, insofar as such suit is based on a claim by any
third party alleging that the Services misappropriate any trade secret
recognized under the Uniform Trade Secrets Act or infringes any copyright
or United States patent issued as of the Effective Date. If any portion of
the Services becomes, or in Quandoo’s opinion is likely to
become, the subject of a claim of infringement, Quandoo may,
at Quandoo’s option: (1) procure for Customer the right to
continue using the Services; (2) replace the Services with non-infringing
software or services which do not materially impair the functionality of
the Services; (3) modify the Services so that they become non-infringing;
or (4) terminate this Agreement and refund any unused prepaid fees for the
remainder of the term then in effect, and, upon such termination, Customer
will immediately cease all use of the Services and Documentation.
Notwithstanding the foregoing, Quandoo will have no obligation
under this Section 10.1 or otherwise with respect to any
infringement claim based upon (5) any use of the Services not in
accordance with this Agreement or as specified in the Documentation; (6)
any use of the Services in combination with other products, equipment,
software or data not supplied by Quandoo; or (7) any modification of
the Services by any person other than Quandoo or its authorized
agents (collectively, the “Exclusions” and each, an “Exclusion”).
This Section 10.1 states the sole and exclusive remedy of Customer
and the entire liability of Quandoo, or any of the officers,
directors, employees, shareholders, contractors or representatives of the
foregoing, for infringement claims and actions.
- By
Customer. Customer will
defend at its expense and advance sufficient fees and costs
to Quandoo in connection with any third party suit brought
against Quandoo, and will pay any settlement Customer makes or
approves, or any damages finally awarded in such suit, insofar as such
suit is based on a claim arising out of or relating to (1) the Customer
Content misappropriates any trade secret recognized under the Uniform
Trade Secrets Act or infringes any copyright or United States patent
or (2) an Exclusion. This Section 10.2 states the sole and
exclusive remedy of Quandoo and the entire liability of
Customer, or any of the officers, directors, employees, shareholders,
contractors or representatives of the foregoing, for the claims and
actions described herein.
- Procedure. The indemnifying party’s
obligations as set forth above are expressly conditioned upon each of the
foregoing: (1) the indemnified party will promptly notify the indemnifying
party in writing of any threatened or actual claim or suit; (2) the indemnifying
party will have sole control of the defense or settlement of any
claim or suit; and (3) the indemnified party will cooperate with the
indemnifying party to facilitate the settlement or defense of
any claim or suit.
20. TERM
- Term. This Agreement will
begin on the Effective Date and continue in full force and effect as
long as any such Order Form remains in effect. This Agreement
will remain in effect for two (2) years from the expiration or termination
of the final Order Form unless terminated by either party earlier under
the terms hereof (the “Term”). Any termination of this Agreement
constitutes a termination of all Order Form(s). Notwithstanding the
foregoing, any provisions that by their nature are meant to survive the
Term shall survive the termination or expiration hereof.
- Termination. Either party may
terminate this Agreement for material breach by providing the other party
no less than thirty (30) days’ written notice specifying the nature of the
alleged breach and providing such party a chance to cure. If no cure is
made within the 30-day notice period, the party alleging the breach may
terminate this Agreement with no further notice.
21. MISCELLANEOUS
- Governing
Law and Venue. This
Agreement and any action related thereto will be governed and interpreted
by and under the laws of the State of New York, without giving effect to
any conflicts of laws principles. Customer hereby expressly consents to
exclusive personal jurisdiction and venue in the state and federal courts
for the county in which Quandoo’s principal place of business is
located for any lawsuit arising from or relating to this Agreement. The
United Nations Convention on Contracts for the International Sale of Goods
does not apply to this Agreement. In the event of any dispute, the
prevailing party will be entitled to collect from the other the fees and
costs of litigation, including but not limited to attorneys’ fees and
expenses.
- Export. Customer agrees not to export,
reexport, or transfer, directly or indirectly, any U.S. technical data
acquired from Quandoo, or any products utilizing such data, in
violation of the United States export laws or regulations.
- Severability. If any provision of this
Agreement is, for any reason, held to be invalid or unenforceable, the
other provisions of this Agreement will remain enforceable and
the invalid or unenforceable provision will be deemed modified so that it
is valid and enforceable to the maximum extent permitted by law.
- Waiver. Any waiver or failure to enforce
any provision of this Agreement on one occasion will not be deemed a
waiver of any other provision or of such provision on any other occasion.
- No
Assignment. Except
as is necessary in connection with providing Services, neither party will
assign, subcontract, delegate, or otherwise transfer this Agreement, or
its rights and obligations herein, without obtaining the prior written
consent of the other party, and any attempted assignment, subcontract,
delegation, or transfer in violation of the foregoing will be null and
void; provided, however, that Quandoo may assign this Agreement
in connection with a merger, acquisition, reorganization or sale of all or
substantially all of its assets, other operation of law, or to
a Quandoo Affiliate without any consent of Customer. Subject to
the foregoing, the terms of this Agreement will be binding upon the
parties and their respective successors and permitted assigns.
- Force
Majeure. Any
delay in the performance of any duties or obligations of either party
(except the payment of money owed) will not be considered a breach of this
Agreement if such delay is caused by a labor dispute, shortage
of materials, fire, earthquake, flood, pandemic, health crisis or
any other event beyond the control of such party, provided that such party
uses reasonable efforts, under the circumstances, to notify the other
party of the cause of such delay and to resume performance as soon as
possible.
- Independent
Contractors. The
relationship of Quandoo to Customer is that of an independent
contractor, and neither party is an agent or partner of the other.
Customer will not have, and will not represent to any third
party that it has, any authority to act on behalf of Quandoo.
- Notices. Each party must deliver
all notices or other communications required or permitted under this
Agreement in writing by (1) a nationally recognized express mail service
or (2) email. Notice by express mail service will be effective upon
receipt or refusal of delivery. Notice by email will be effective when
sent even if the sender receives a machine-generated message that delivery
has failed, provided that the sender sends a tangible copy of the notice
by express mail service with ten business days of sending the email
message. Notice shall be delivered as set forth on the first page of this
Agreement or as may be reflected in any Order Form:
- Counterparts. This Agreement and other
documents to be delivered pursuant to this Agreement may be executed in
one or more counterparts, each of which will be deemed to be an original
copy and all of which, when taken together, will be deemed to constitute
one and the same agreement.
- Publicity. During and after the Term
(unless terminated by Customer due to Quandoo’s breach
thereof), Quandoo shall have the right to reference Customer as
a customer of Quandoo’s (e.g., on the Quandoo website
and marketing materials), including using a Customer Trademark subject to
Customer’s written guidelines as provided to Quandoo for such
purposes, and Customer will make an appropriate representative available
to answer questions about the Services from Quandoo’s potential
clients. Customer will further allow Quandoo to create and use a
public case study during or after the Term, and Customer will agree to
participate in at least one press moment with Quandoo during or
after the Term.
- Entire
Agreement. Except
as may be set forth in any applicable policy or agreement concerning data,
privacy or security, this Agreement is the complete and exclusive
agreement of the parties with respect to the subject matters hereof and
supersedes and merges all prior discussions between the parties with
respect to such subject matters. No modification of or amendment to this
Agreement, or any waiver of any rights under this Agreement, will be
effective unless in writing and signed by an authorized signatory of
Customer and Quandoo.
Exhibit
A – Beta Services
- Supplemental Terms. Notwithstanding anything to the contrary in the Agreement,
the following terms shall apply to Customer’s use of the Beta Services:
- License. The particular features and
functionalities of Beta Services will be described in an Order Form
executed by the parties. Subject to the terms and conditions of the
Agreement, the relevant Order Form, and this Exhibit
A, Quandoo grants to Customer a limited, non-sublicensable,
nonexclusive, nontransferable license to use the Beta Services, in
accordance with the instructions supplied by Quandoo.
- Access and Restrictions. Customer will only disclose the
Beta Services and the information, reports, data, or other deliverables
or work product accessed by or provided to Customer in connection with
the Beta Services (collectively such information, reports, data, or other
deliverables or work product, the “Beta Service Reports”) to those of its
Authorized Users as are necessary for the use expressly and unambiguously
licensed hereunder, and only after such Authorized Users have agreed in
writing to be bound by confidentiality obligations no less restrictive
than those in this Agreement. Customer shall not, without the prior
written consent of Quandoo, disclose or otherwise make available the
Beta Service Reports, Beta Services or copies thereof to any third party.
The Beta Services and Beta Service Reports shall be (1) used for
Customer’s internal use only, and (2) Quandoo’s Confidential
Information. The Beta Service Reports are not Performance Data.
- Feedback. Quandoo makes the Beta Services available
to Customer for purposes of evaluation and feedback without any
compensation or reimbursement of any kind from Quandoo. Customer
hereby agrees to provide such feedback as reasonably requested by Quandoo and
acknowledges that Quandoo owns any feedback provided. Customer
grants to Quandoo, if for any reason it is further needed, a
perpetual, non-revocable, royalty-free worldwide license to use and/or
incorporate such feedback into any Quandoo product or service
(including the Beta Services) at any time at the sole discretion
of Quandoo.
- Modification and Termination. Quandoo reserves the
right to modify or discontinue any aspect of the Beta Services at any
time in its sole discretion, for any reason, with or without notice and
without liability to Customer. Quandoo reserves the right to
immediately suspend or terminate Customer’s access to and use of the
Services (1) if Customer breaches the terms of the Agreement, this
Exhibit B, or any applicable Third-Party Software terms; or (2) if any
act or omission of Quandoo’s third party licensors negatively
impacts Quandoo’s ability to provide the Beta Services to
Customer; or (3) in its sole discretion at any time. With respect to each
Beta Service, these terms will be in effect as of the date of execution
of the applicable Order Form and will continue in force until the earlier
of (4) the expiration or termination of the Agreement or of the Order
Form(s) relating to Beta Service(s), (5) Quandoo’s suspension
or termination of the Beta Service(s) in accordance with this Section, or
(6) the date Quandoo, in its sole discretion, makes such Beta
Service generally publicly available. If Quandoo makes the Beta
Service(s) generally available, they will be governed by the same terms
and conditions as other “Services” under the Agreement (unless otherwise
agreed in writing by the parties) and any documentation related to the
Beta Services will be “Documentation” under the
Agreement. Quandoo may in its sole discretion choose to make
continued provision of such Services subject to additional fees.
- Warranties. The parties acknowledge that the Beta Services are
experimental in nature and that the Beta Services are provided “AS IS”
and may not be functional on every machine or in every environment. TO
THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, QUANDOO MAKES NO (AND
HEREBY DISCLAIMS ALL) WARRANTIES, REPRESENTATIONS, OR CONDITIONS, WHETHER
WRITTEN, ORAL, EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT
LIMITATION, ANY IMPLIED WARRANTIES OF SATISFACTORY QUALITY, COURSE OF
DEALING, TRADE USAGE OR PRACTICE, MERCHANTABILITY, TITLE,
NONINFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE
USE, MISUSE, OR INABILITY TO USE THE BETA SERVICES OR DOCUMENTATION OR
ANY OTHER PRODUCTS OR SERVICES PROVIDED TO CUSTOMER BY QUANDOO HEREUNDER.
QUANDOO DOES NOT WARRANT THAT ALL ERRORS CAN BE CORRECTED, OR THAT
OPERATION OF THE BETA SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. USE
OF THE BETA SERVICES IS AT CUSTOMER’S OWN RISK.
- Indemnification. Customer will defend at its expense any suit
brought against Quandoo, and will pay any settlement Customer makes
or approves, or any damages finally awarded in such suit, insofar as such
suit is based on a claim arising out of or relating to (1) Customer’s use
of the Beta Services, and (2) Customer’s breach or alleged breach of its
obligations under this Exhibit A.
- Limitation on Liability. IN NO EVENT SHALL QUANDOO BE LIABLE FOR ANY
INDIRECT, SPECIAL, CONSEQUENTIAL AND/OR INCIDENTAL LOSS, EXEMPLARY OR
OTHER DAMAGES RELATED TO OR ARISING FROM THIS EXHIBIT B, AND/OR WHETHER
DIRECT OR INDIRECT: (1) LOSS OF DATA, (2) LOSS OF INCOME, (3) LOSS OF
OPPORTUNITY, (4) LOST PROFITS, AND (5) COSTS OF RECOVERY OR ANY OTHER
DAMAGES, HOWEVER CAUSED AND BASED ON ANY THEORY OF LIABILITY, AND WHETHER
OR NOT FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), VIOLATION OF
STATUTE, OR OTHERWISE, AND WHETHER OR NOT QUANDOO HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT PERMITTED BY APPLICABLE LAW,
QUANDOO’s LIABILITY HEREUNDER IS LIMITED TO $50.00.